The Stop It Now! UK and Ireland helpline


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Who can call the Stop It Now! helpline?

Anyone with a concern about child sexual abuse and its prevention can anonymously call the Stop It Now! helpline. We encourage you to trust your gut and call, whatever your worry or level of concern.

Our advisors can support anyone struggling with their own or a loved one’s sexual thoughts, feelings and behaviours towards children. We also support anyone worried about a child or young person’s sexual behaviour around other children, or if they’ve got into trouble online.

You can also call the helpline if you’re an adult concerned about a child or young person who may have been abused, a professional calling for case advice or an adult survivor of child sexual abuse.

Learn more about the helpline and how it works. 

How can I call the Stop It Now! helpline?

You can call the helpline for free on the following numbers:

If you are in the UK: 0808 1000 900

If you are in Ireland: +44 1372 847 161

We can also arrange for you to speak to someone in Welsh.

Or you can use our live chat or send us a secure message

We are not a reporting agency. To report a person, offence, website or illegal images, please contact one of the following organisations:

  • Crimestoppers: an independent charity where you can anonymously report any crime, including child sexual abuse, which is then passed to the relevant authorities
  • IWF: to report online sexual images of children
  • CEOP: to report someone’s online sexual behaviour with a child
  • Your local police force (or 101): if you suspect someone is sexually abusing a child

Please contact our confidential helpline if you need further support.

Is the Stop It Now! helpline confidential?

The helpline is confidential and you don’t have to give us your full name or any other details that will identify you. But if you do, and you then give us information that identifies a child who has been – or is at risk of being – abused, or any information that may suggest that any other person is at risk of harm, we will pass that information on to the appropriate agencies. We will also pass on details of any criminal offence committed.

What happens when I call the helpline?

Our confidentiality policy is explained to callers at the beginning of the call.

Our experienced advisors will:

  • talk through the issues, helping callers clarify their concerns
  • explore any immediate child protection considerations
  • provide information and support to help callers make sense of their situation and think about next steps
  • discuss available options, including referral to another agency or our own follow-up services
  • advise callers about actions to consider and agree one or more protective actions callers will take.

When is the Stop It Now! helpline open?

Monday – Thursday: 9am – 9pm
Friday: 9am – 5pm

We’re closed on weekends and bank holidays.

Is there an alternative to calling the helpline?

If you’re not ready to speak to someone yet, you can use our confidential live chat, send us a secure message or look at our advice online.

When is the live chat available?

Monday: 9am – 12pm
Wednesday: 6pm – 9pm
Friday: 9am – 12pm

We’re closed on weekends and bank holidays.

We are a part of the Helplines Partnership.

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